Telephone Banking

Important Telephone Banking Notice to Customers:

On April 13, 2021, our 24/7 Telephone Banking system will be updated with new features. Please listen carefully when you call as the menu options have changed.

Telephone Banking helps make your financial management easier and convenient. Obtain your checking or savings account balances, transfer funds, place a stop payment and more!

 

HOW TO USE TELEPHONE BANKING

  • Dial: 800.313.2730
  • Follow the menu prompts
  • Enter your account number and PIN
  • The Telephone Banking system's default is Touch Tone. Press 8, followed by * to use Voice Response.

 

Option 1: Account Balance

Option 2: Account History

Option 3: Transfer Funds & Payments

Option 4: Card Services

Option 5: Stop Payments

Option 6: Change Your Pin

 

FIRST TIME TELEPHONE BANKING USERS

In order to verify your identity, the first time you call in you'll need to enter your account number, follwed by your social security number. This is the only time you'll be asked to enter your social security number. You will then be prompted to re-reigster your Personal Identification Number (PIN). For account transactions and inquiries, you'll always be asked to enter your account number and PIN.

 

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