We're here to help if you are affected by the government shutdown.  

Part of powerful banking is helping our customers address unexpected financial challenges.  We know this may be a stressful time for many of you who may be impacted by the shutdown of the federal government.  

Loan Payment Hardship Concerns

If you are experiencing hardship regarding an upcoming payment, please contact your preferred First Bank office or call our Customer Care team at 888.647.1265, as we may have options to assist you.  

Be Cautious of Unsolicited Calls or Texts

Caller ID and text messages can be spoofed to appear directly like your bank.  For your security, call the number on the back of your debit card to verify it is really your bank.  Learn more about how to protect yourself from common scams in our Security Center. 

Frequently Asked Questions

Are my deposits safe? 

Yes, all deposits remain insured up to the FDIC limit. 

I have an active loan/mortgage loan application.  Will it be affected? 

Although First Bank is not affected by the government shutdown, agencies supplying lending programs and verification sources are impacted.  This means certain loans that require agency approvals and mortgage loans requiring tax transcripts may be delayed until after the shutdown.  To learn if your loan application is affected, please contact your First Bank loan officer directly.  

What if I can't make a loan or mortgage payment on time? 

We encourage our customers to contact us right away if this is the case.  We may have options to assist, depending on the individual situation.  

We're Here for You

If you are impacted by the government shutdown, please reach out to us.  Our team is ready to help you navigate this time.