BANKING SERVICES UPDATE
As the number of coronavirus cases continue to rise throughout Virginia, we are adjusting how we serve customers by limiting access to our lobbies, effective Wednesday, December 9, 2020.
Our drive-thru services will continue with no change in hours. If there is a transaction which requires you to make an in-branch visit, such as accessing a safe deposit box, meeting with a lender or other members of our team, please call us at 888.647.1265 to make an appointment.
We encourage customers to utlize our drive thru services, which provides a safe, contactless banking solution during regular business hours. Our ATMS, online banking, bill pay, mobile banking, remote deposit and telephone banking services are available 24/7 for your convenience.
Beginning Wednesday, July 1st, our lobbies will be open from 10:00 a.m. - 1:00 p.m., Monday through Friday. Our contactless drive-thru service will continue with no change in hours. If there is a transaction which requires you to make an in-branch visit, such as accessing a safe deposit box, meeting with a lender or other members of our team, please call to make an appointment.
To protect our customers and team, we have increased our safety measures and implemented several operational changes. Some of these changes include;
- Installation of plexiglass shields
- Asking customers to wear a mask
- Observing social distancing markers
- Cleaning high touch services throughout the day
We encourage you to take advantage of our online and mobile banking services, which are available 24-hours a day. You can make deposits, check balances, transfer funds, and pay bills, all from the convenience of your home or office.
Contact Your Banker
ALWAYS ON TECHNOLOGY
We encourage you to take advantage of our convenient digital services including:
SBA LOAN ASSISTANCE
The U.S. Small Business Administration will be providing aid for businesses of all sizes and private non-profit organizations in response to the COVID-19's impact on the economy. Learn more about the assistance program, or apply for aid, at the link below.
SBA Disaster Loan Assistance
Paycheck Protection Program (PPP) Reminders
Paycheck Protection Program (PPP) Loan Forgiveness
STIMULUS PAYMENT FAQ
For more information regarding stimulus payments under the CARES Act, visit the American Bankers Association's FAQ page.
During times of change, it is especially important to be aware of the risk of fraud. You may receive emails or calls posing as the government or other well-known organizations in an attempt to steal your identity, information or install malware on your computer. Never enter personal information, provide any sensitive information or click on links in these emails.
Although you may receive communications from us via email or telephone as we try to be as flexible as possible to serve our customers, First Bank and its employees will never ask you for your user name, password or other electronic banking credentials on an email, call or otherwise. If you think your information or bank account has been compromised, please contact us immediately at 888.647.1265.
Online through email | By phone - 888.647.1265.